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Intelligence

Summary highlights of our performance in 2024

This was a year in which we collaborated closely with Resilience, Places, and Mobility, increasingly integrating our capabilities and solutions within client offerings throughout the entire business.

Enterprise Decision Analytics

One of our flagship products that has seen significant growth is Enterprise Decision Analytics (EDA), which is a platform that companies and organizations can implement to better understand their asset portfolios so they can make data-driven decisions about investment and maintenance.

In the transport sector, one of our biggest wins in 2024 was a five-year digital asset management contract with the Ministry of Transportation (MTO) in Ontario, Canada. Arcadis will spearhead the transformation of MTO's legacy systems, consolidating disparate assets into a centralized transportation asset management system and boosting sustainability. Another big achievement in the municipal sector, where we won a contract with the City of Henderson in Nevada, US to implement EDA for water and wastewater asset lifecycle planning and optimization.

When included as part of wider projects, EDA is also a product that can differentiate Arcadis in the marketplace. The Mobility GBA’s proposition for the Fraser River Tunnel included EDA as part of the overall solution, which was a major contributor to the success of our bid.

Transit, traffic and urban mobility

Intelligence's portfolio of scalable digital products can be deployed to clients across a range of different industries, and in a variety of businesses and organizations. A range of successes from 2024 are highlighted on the right.

On the services side, we now have long-term fare payment, systems integration and systems management roles with four of the largest transit agencies in North America: Metrolinx Presto (Ontario), Clipper (San Francisco), MARTA (Atlanta) and – as of 2024 – MBTA (Boston).

Using digital products to unlock benefits for clients

  • Our Enterprise Asset Management (EAM) solution, Arcadis EAM Core, remains an integral part of our portfolio, with many ongoing projects with rail clients in the UK, North America, and Australia

  • HotSpot, our parking management digital solution, is increasingly breaking into larger urban centers in Canada and the US.

  • CurbIQ, our digital tool to help cities better understand how their curbs are working today and improve operations in the future, also had a good year – with project wins in the City of West Hollywood, California; the City of Kirkland, Washington; and Los Angeles, California, which you can read more about here.

  • Our Intelligent Asset Insights (IAI) product is being used to manage pavement health across road networks in the Netherlands, US, UK, Belgium, and France, where our clients can analyze video data to assess the condition and deterioration of pavements.

Advanced industrial manufacturing and tailor-made solutions

Our Intelligence portfolio is especially focused on the mobility sector, where we had a strong year both in terms of rolling out existing projects and securing new agreements. That said, we are investing in bringing our products and services to asset management in other sectors, including the property sector. Here, we can help clients efficiently and sustainably manage their built assets – including commercial buildings, public facilities, and infrastructure assets such as water and wastewater systems.

Embedding Intelligence’s capabilities across Arcadis

Since the foundation of Intelligence, we have been making good progress in embedding our portfolio of digital products and services much more deeply into Arcadis’ core business. Instilling a ‘digital mindset’ across Arcadis remains a priority, ensuring that digital technology and solutions are seamlessly integrated into everything we do for our clients. We continue to identify synergies between Intelligence and the other GBAs; learning what works well and enhancing our offerings to our clients by making Intelligence solutions a fundamental part of our go-to-market strategy and approach.

Through Intelligence, Arcadis is differentiating itself as a leader, offering smart, sustainable transformation solutions and products - for example in asset management, integrated mobility, smart buildings and future proof factories.

Looking ahead, we are focused not only on integrating Intelligence within client solutions across all the GBAs but also on embedding it into the way Arcadis operates globally. While we have established a strong presence in Canada, the US, and the UK, we are now expanding our pipeline of Intelligence consultancy and software product implementations across various sectors in other geographies.

By combining capabilities across multiple GBAs, products, and services, we can scale our digital solutions more effectively - harnessing the power of data to drive innovation and efficiency. Our deep understanding of markets, sectors, and clients informs our product development, ensuring we continuously enhance our offerings. With this ‘One Arcadis’ approach, we can deliver greater value and impact for our clients, strengthening our position as a digital leader.

  • Ontario Ministry of Transportation, Canada (Mobility/Intelligence). We are implementing our Enterprise Decision Analytics solution to optimize investments in transportation infrastructure, consolidating disparate assets into a centralized asset management system. The scope extends beyond highways and bridges to encompass assets including lighting, traffic signals, overhead signs, airports, and intelligent transportation systems. By integrating these into a single system, we can streamline and optimize investment planning, enhance data sharing, and improve operational efficiencies.

  • Nevada Department of Transportation, US (Mobility/Intelligence). In 2024 we were awarded multiple contracts to support Nevada’s Highway Safety Improvement Program and its Multi-Application Geographic Information Center. The scope of work includes modernization of the statewide freeway management software by replacing the legacy Advanced Transportation Management System (ATMS) with our inSIGHT ATMS software. This enhances safety and reduces congestion by providing real-time situational awareness through video camera integration, traffic sensors, weather sensors, and other interfaces.

  • South West Water, UK (Resilience/Intelligence). We secured a strategic design role with South West Water to support delivery of its capital investment program for AMP8. Our role encompasses technical advisory, feasibility studies, and outline and detailed design for capital schemes. Using digital design solutions - such as our Asset Generator software - we have been able to rapidly generate visual and data driven solutions – for example around carbon reduction strategies – early in the design process. Digital tools also play a role in our detailed process modelling, allowing us to assess and optimize the performance of both existing and new assets across multiple scenarios. This advanced modelling capability enhances our understanding of cause-and-effect relationships, so we can adapt designs swiftly and efficiently.

  • Confidential Financial Institution, US (Places/Resilience/Intelligence). We have been appointed to create an actionable net zero roadmap by modeling 400+ buildings (offices, retail outlets, data centers) then translating results across our clients’ entire portfolio. By reviewing and assessing existing data, we are validating current net zero targets and establishing a baseline for future reductions. Our digital carbon assessment tool, known as ‘COSIS’, is key in identifying and prioritizing potential reduction projects, enabling us to develop a tactical roadmap that will outline short-, mid-, and long-term steps to achieve net zero.

Market dynamics and opportunities

There are potential applications for intelligent solutions across a variety of industries and sectors. Asset management is a particular priority for our clients, and we are well positioned to support them by integrating digital solutions to assist in efficient, effective and sustainable operations.

Across Arcadis, we work in many fast-evolving industries, where technological innovations are unlocking new possibilities. At the same time, public bodies and private sector companies are facing increasingly complex challenges. This includes the challenges involved in managing ageing physical assets and infrastructure in a cost-efficient and sustainable manner. Similarly, there is also demand for ways to better manage the use of shared spaces in cities – such as roads and curbsides – as urbanization accelerates and the variety of transit options expands. Such challenges drive market dynamics as clients look for partners who can help them with efficient, intelligent, smart solutions, which is where we identify significant opportunities for our business.

Our Intelligence business is integral to unlocking opportunities across Arcadis, enabling us to maintain and improve our growth strategy. With all the capabilities that we have, and by working in collaboration with the other GBAs, we can grow even louder and prouder in the market and make a bigger impact for our clients.

   Edel Christie, Chief Growth, Digital Intelligence & Advisory Officer